About my care and anesthesia provider
All NCAP anesthesiologists are board-eligible/board-certified and on average have more than 15 years of clinical experience. Additionally, some NCAP physicians are fellowship trained and provide care in cases that demand their highly specialized expertise.
Each CRNA is, at minimum, masters prepared, met their anesthesia training program requirements for clinical experience, and has successfully passed a National Certification Examination following graduation. NCAP CRNAs must also meet the requirements of Continued Professional Certification as established by the Board of Certification and Re-certification for Nurse Anesthetists. NCAP CRNAs have on average more than 12 years clinical experience.
All NCAP anesthesia providers are proficient in conscious sedation, local, regional and general anesthesia. The specific form of anesthesia used during your procedure will be based upon your medical history and the procedure being performed, in consultation with you and your surgeon. Your anesthesia provider continuously monitors your vital signs and supports your airway and cardiac function throughout your procedure.
Based upon your medical history, type of procedure and request of your surgeon, post-operative anesthesia care may be indicated; if so, a NCAP anesthesia provider will transfer you to the post-operative care unit and will be available to evaluate and manage your care until you are discharged.
You may contact your surgeon’s office, the hospital/facility at which your surgery or procedure will take place, or you may contact the NCAP office, 970-224-2985, and we will coordinate an anesthesia provider to speak with you.
About my insurance and billing questions
Generally, no. The professional anesthesia services you receive will be billed separately from the hospital/facility and your surgeon’s professional fee. The anesthesia services take into account the nature, complexity and duration of your procedure, and the status of your health.
Yes. NCAP’s billing company, Encompass Healthcare Data Solutions, will submit your claim to your insurance carrier(s). Insurance plan guidelines vary by plan and most insurance carriers pay only for services that they consider medically necessary. If after your insurance provider has paid NCAP’s claim, there is a balance due, NCAP’s billing company will coordinate payment details with you.
We accept payment by cash, check or money order. You may also pay online or by phone using VISA, Mastercard, American Express or Discover. When mailing your payment, please include the payment stub of your statement.
Monday – Friday, 8a-5p MDT you may call the NCAP office; 970-224-2985 and your call can be transferred to a billing service representative.
About my rights and important forms
NCAP understands that medical information about you and your health is personal and is committed to preserving and protecting the privacy of your health information. In fact, NCAP is required to abide by federal and state law, and by the terms of its Notice of Privacy Practices (“NPP”). We are also required to provide you with our Notice of Privacy Practices, see attached, describing our legal duties and our practices concerning your health information.
NCAP’s NPP describes how it may use and disclose your Protected Health Information (“PHI”) to carry out treatment, payment, or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your PHI. “PHI” is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health or condition and related health services.
NCAP reserves the right to change its NPP at any time and if such a change is made, the new NPP will be effective for all PHI that we maintain at that time. Upon your request, we will provide you our NPP; the attached is NCAP’s current NPP; you may also obtain a copy by calling the NCAP office at (970-224-2985) and requesting that a copy be emailed or mailed to you.
NCAP does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. If you believe that NCAP or any NCAP third-party business partner has failed to provide services, violated your privacy rights or discriminated against you in another way, you can file a notice of complaint (see attached form) in-person, or by mail, fax or email.